Employee of the quarter offers ‘FIRST-CLASS’ support
U.S. Army Garrison Okinawa selected Chikako Inamine as employee of the quarter for the second quarter for fiscal year 2015. Inamine, also known as “Chiko-san” won for her outstanding performance in the Client Services section of the Staff Judge Advocate at Torii Station.
Not only did Inamine perform her role as Administrative Assistant, she assumed the role of tax coordinator until Christopher Campbell was hired, according to Rudolph A. Wartella, IV, attorney/advisor. Inamine sponsored Campbell and “showed him the ropes” helping him transition into the position, he said.
Inamine has attended all of the Volunteer Income Tax Assistance (VITA) training and passed all of the VITA tests.
“She led our special duty tax Soldiers as they passed the VITA tests. She performed quality reviews of each tax return done at Torii. As a result of her thorough reviews, the Torii Station Tax Center had 98 percent of returns accepted during the initial filing,” said Wartella.
Chiko-san compiled all of the tax statistics (returns filed, savings, and refunds) to capture what the Army has done at both the joint tax center at Kadena Air Force Base and the tax center at Torii Station.
“It's a great honor and I feel blessed to be working here,” said Inamine. “I believe [Master Labor Contractors] are important because they bring continuity to the Army,” she said.
Inamine was able to accomplish the interim role of tax coordinator while simultaneously performing her normal legal assistance duties with superior quality and consistent client satisfaction.
“She has just done a phenomenal job and has a terrific work ethic,” said Garrison Commander, Col. Eric A. Martinez. “I’ve seen the ICE reports come across my desk and the positive feedback that she has garnered is a credit to the Staff Judge Advocate, the Garrison and the Army. She’s a valued member of the Garrison team and her service and support to Soldiers, Families and civilians is first-class,” he said.
Inamine is the face of client services for the Staff Judge Advocate as the primary notary and the initial point of contact for all legal assistance services and has a 100 percent customer satisfaction rate.
The following are client comments about Inamine during the second quarter: “Very accommodating, fast, straight to the point. Done in 10 minutes. Amazing!; Great, fast service!;Very helpful!;Service was excellent, did not take long from start to finish; In & Out. Thanks.; Very professional. Researched and found answers.; This was the best service I received for a POA in years.; Very helpful -- was able to find out the information I inquired about quickly and efficiently.; Superior service! Always cater to clients' needs.”
The legal assistance office is located in Room 220, of Building 218 (across the street from the post office). Powers of Attorney and Notaries are available on a walk-in basis. For an appointment for legal assistance or tax, call 644-4332 (legal assistance) or 644-1040 (tax).