Defense Health Agency director on Okinawa to discuss Tricare changes
Stars and Stripes | .
published: August 17, 2016
KADENA AIR BASE, Okinawa — The head of the agency that manages Tricare was on Okinawa Tuesday to address medical facility commanders about upcoming changes to the military’s health care program for servicemembers, dependents and retirees.
Vice Adm. Raquel Bono — speaking at the Pacific Military Treatment Facility Commanders and Stakeholders Forum at Kadena Air Base’s 18th Medical Group — also took on criticism about the system.
“This actually is the first time we’ve had this forum in several years, and part of it is because we’re getting ready to do a new contract,” Bono, who became director of Defense Health Agency in November, told Stars and Stripes after her speech. “The main purpose of bringing [the commanders] together was to be able to explore some of the opportunities that we might have of improving the delivery of care that we give to our beneficiaries, the active duty, the family members and the retirees.”
Bono said future contracts will bring new benefits to beneficiaries — including added administrative benefits — case and medical management, care coordination across a particular condition and translation services for medical records.