A 'perfect storm' of GI Bill problems is costing veterans, taxpayers
WASHINGTON — Widespread information technology problems at the Department of Veterans Affairs continue to affect thousands of student veterans who have gone without housing payments months into the fall semester.
While it has caused unease among veterans who need the monthly stipends to pay their rent and other bills, the problems are also costing taxpayers. To handle a large workload of veterans’ education claims, the VA ordered mandatory overtime and brought on 202 additional employees.
VA officials told the House Committee on Veterans’ Affairs that the cost of the overtime has reached about $300,000 each week since Aug. 1, a committee staff member said. That adds up to approximately $4.5 million.
The errors causing the delays haven’t yet been fixed.
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