Thousands of AAFES customers who ordered food online see late credit card charges due to glitch

Customers ordering out from fast food restaurants on overseas bases may soon be receiving months of charges dating from June through October due to a technical error, AAFES said. (IMMANUEL JOHNSON/STARS AND STRIPES)
Customers ordering out from fast food restaurants on overseas bases may soon be receiving months of charges dating from June through October due to a technical error, AAFES said. (IMMANUEL JOHNSON/STARS AND STRIPES)

Thousands of AAFES customers who ordered food online see late credit card charges due to glitch

by Jennifer H. Svan
Stars and Stripes

KAISERSLAUTERN, Germany — Army and Air Force Exchange Service overseas customers who ordered online in recent months from exchange fast food restaurants could see batches of late charges turning up on their credit cards.

The exchange notified 32,000 customers in November that they had one or more delayed credit or debit card transactions, said Julie Mitchell, an AAFES spokeswoman. The orders were not processed at the time of purchase due to a technical glitch.

The total amount of transactions involved is $6.7 million, Mitchell said in a statement.

Read more at: https://www.stripes.com/1.609934

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